MANCHESTER, NH — Marlene J. Makowski, administrator for St. Joseph Residence in Manchester, a program managed by Catholic Charities NH, is one of 19 administrators in New Hampshire and 257 in the country recently receiving the Eli Pick Facility Leadership Award from the American College of Health Care Administrators (ACHCA).
Makowski, from Gilford, is also the Administrative Manager at Bishop Peterson Residence, also managed by Catholic Charities, a residential care home for the retired priests of the Diocese of Manchester.
The ACHCA, founded in 1962, has over 2,200 members and provides professional leadership development for post-acute and aging services health care administrators.
Award winners met a strict criteria based on three years of skilled nursing facility (SNF) survey data, including the Health, Fire (Life Safety), and Complaint Surveys, as well as top quartile performance on designated Quality Measures. The criteria also included an 80% or greater facility occupancy and a three year avoidance of a Special Focus Facility status.
“Advancing leadership excellence is at the core of our mission,” said Marianna Grachek, president and CEO of ACHCA. “There is a close relationship between facility leadership and quality outcomes and, ultimately, between quality care and operational success.”
“My highest priority is to make sure the sisters are provided with the highest quality of care, compassion and concern and that each person is treated as a unique individual,” Makowski said. “We strive to exceed quality standards through consistency, effective monitoring with positive outcomes and promoting continual outstanding service. I am very proud to say that we have an outstanding team of people who believe in the work that they are doing at St. Joseph Residence.”
Makowski is one of three administrators from the Catholic Charities New Hampshire’s Trinity Health Partners division to receive the award. Chrystal McCaffrey of St. Ann in Dover and Ann E. Nunn of Good Shepherd in Jaffrey were also honored.
To learn more about Catholic Charities New Hampshire, go to www.cc-nh.org.