Letters: Restaurants serve guests and the community

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To the Editor:

As 2018 winds down many of us will look back on the year and think about all that has occurred in our own lives, our communities, our country, and our world. With regular emphasis on what’s wrong, I thought I’d take this opportunity to focus on what’s good and share what some of NH’s restaurants have done in hopes that you will also be focusing on the good.

Did you know that 94 percent of restaurants make charitable contributions? Whether to assist with a crisis, boost a community project or start a charitable program of their own (more on this in a bit), America’s restaurants are there to help by contributing food, donating their time, and writing checks. The charitable giving of America’s restaurants adds up to a staggering $3 billion a year.

In 2014 Great NH Restaurants’ Charitable Trust, affectionately called FEEDNH.org was founded by Great NH Restaurants (T-BONES, CJ’s, Cactus Jack’s, and Copper Door). The development of FEEDNH.org came to fruition to help meet the ever-growing need for resources in New Hampshire. FEEDNH.org strives to meet the needs of New Hampshire’s families, elderly, educational institutions, and disadvantaged by providing funding, food, education and volunteer services to registered New Hampshire-based non-profits who serve the groups who fall in the FEED acronym.

FEEDNH.org has donated nearly $500,000 since its inception and most recently the board reacted lightning fast to donate $5,000 toward the SOS fund at NHSPCA to help the 36 sheltered German shepherds recently featured in the news. The best part is, we’ve committed to donating another $100,000 over the next few months, and recently did a Facebook post to ask our followers which NH non-profits they would like us to donate to. I could give you dozens of examples where our organization has helped many non-profits, but I’d like to share a bit more of good that other restaurant groups do as well.

The Common Man Family of Restaurants has a long history of giving back. In fact, their motto is “Do Good” (which I love and wish I had thought of it!). I recently reached out to Erica Auciello Murphy, Director of Communications & Community Relations from the Common Man, and asked her what their company had been up to. Of course, the list was long and impactful but the one that really stood out to me was when they hosted food donation drop off sites for the WMUR Spirit of Giving Food Drive for the second year in a row, collecting 769 pounds of food which provided approximately 641 meals to our neighbors in need. 

Restaurants not only give back to their community but they take care of employees when in need, as well. This past year we had two 30-year employees who were diagnosed with cancer. Not only did our employees and Great NH Restaurants rally to raise funds for them, but GoFundMe pages were started where friends, family and guests contributed over $50,000 to help these two incredible people.

Great NH Restaurants also has a program in our company where we perform Random Acts of Kindness. Since 2015 our employees and managers have been surprising guests with free desserts, free appetizers, free meals and other great surprises at all our locations almost daily. There are no guidelines for our employees, we simply tell them to do what they feel is right. It does not stop there; each recipient is then given a $25 Pay It Forward dining certificate to present to a random person to keep the momentum going. We love doing this so much that we’ve started an annual tradition of surprising Salvation Army volunteer bell-ringers with a donation, a gift card for them, and a Pay It Forward certificate for them to share with someone else, and we’ve also dedicated an entire website to the stories and memories we’ve created and are creating everyday (www.GNHRRAK.com).

We all have varying levels of stress and challenges. Restaurants not only give you a place to escape and enjoy a great meal with great people but in doing so, you are also helping us to give back and serve our communities.

I hope as you reflect on the year behind you, you too are able to focus on the good, and perhaps use 2019 to pay it forward. Here’s to serving and giving back even more in 2019.


Tom Boucher, CEO-Owner

Great NH Restaurants, Inc. (T-BONES, CJ’s, Copper Door)

  • Past Chairman, FEEDNH.org
  • Director Emeritus, National Restaurant Association