FRANKLIN, NH – Five employees were recognized with a Vision Award during Franklin Savings Bank’s recent employee recognition event. This award is presented each year to individuals who make a difference with their customers and co-workers by embodying the bank’s vision. This year’s recipients are Lori-Ann Bolduc, Personal Banker; Tabitha Gerry, Senior Project Manager; Katie Hoyt, Customer Contact Center Representative; Nicole Rea, Branch Manager; and William Valley, Maintenance Technician.
“It gives me great pleasure to recognize Lori, Tab, Katie, Nicole and Bill as this year’s recipients of our annual Vision Award,” commented Carol Laro, SVP, Human Resources Officer. “They truly demonstrate their commitment to being the very best at what they do, each and every day. Their dedication has a meaningful impact on the success of the bank and the lives of our customers.”
Lori-Ann Bolduc was honored with an award for her positive attitude, outstanding customer service skills, problem solving abilities, and genuine interest in wanting to help others. She always volunteers to either stay late or come in early to ensure adequate staff coverage for her office.
Tab Gerry was recognized with an award for her leadership, vast knowledge of banking systems, and willingness to provide assistance on other projects as needed. She understands the importance that the various systems utilized by the bank can have on delivering an outstanding customer experience. She never hesitates to stay after hours or come in on weekends to perform necessary maintenance or upgrades to minimize the impact on our customers and employees.
Katie Hoyt received an award for consistently living by the bank’s Pledge of Excellence in her approach to assisting every customer with whom she interacts. She treats her customers with respect and kindness and works hard to deliver each one with a great experience, a hallmark of our success as a community bank.
Nicole Rea was honored with an award for her leadership, extraordinary attitude, and volunteerism. She consistently and enthusiastically exhibits the qualities of a leader and exemplifies the bank’s Pledge of Excellence. She is always positive and fosters an environment in which her team feels engaged, supported, and enjoys coming to work each and every day.
Bill Valley was recognized with an award for his outstanding attitude, willingness to help others, and responsiveness to completing projects. He is always eager to tackle any type of project for his co-workers. He’s very conscientious about his work and takes great pride in maintaining the appearance of our offices to leave a lasting impression with our customers.
Established in 1869, Franklin Savings Bank is an independent, mutually-owned community bank, offering a full array of commercial lending, personal banking and investment services throughout the Central Lakes Region and southern New Hampshire. Headquartered in Franklin, the Bank has offices in Bristol, Boscawen, Tilton, Gilford, Merrimack and Goffstown, as well as an office in Bedford for business lending. Franklin Savings Bank also offers investment, insurance and financial planning services through its wholly-owned subsidiary,Independence Financial Advisors, from offices in Franklin, Bedford, Gilford, Nashua, and Rochester, New Hampshire. As a recognized leader in providing the latest in financial services technology, Franklin Savings Bank remains committed to serving the needs of businesses, families and the communities it serves, through a dedicated team of employees, a diverse line of financial products and services, and continued investment in emerging technology.
You can learn more about Franklin Savings Bank by calling 1.800.372.4445, or visiting www.fsbnh.bank, or following the bank on Facebook, LinkedIn, Twitter and YouTube.
Photo caption: (Pictured l-r:) Nicole Rea, Lori-Ann Bolduc, Bill Valley, Tab Gerry, and Katie Hoyt are this year’s recipients of a Vision Award from Franklin Savings Bank. They were recently honored with their peers at the bank’s annual Employee Recognition Night.
