COVID-19 Rental Assistance Program launches March 15 in New Hampshire

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Caption: Martha Stone, Executive Director of Cross Roads House in Portsmouth, N.H. Photo/Scott Merrill

One year after the Covid-19 pandemic was declared to be a public health emergency by Gov. Sununu, the rental market in New Hampshire will be receiving another dose of government assistance on March 15. But even with new relief on the way, the creation of affordable housing remains a pressing issue for the state. 

The latest round of rental assistance comes from a stimulus bill passed in Jan. that dedicated $25 billion to the states. The money is part of the Coronavirus Relief Fund, run by the U.S. Department of the Treasury.

Until recently it was unclear how the $200 million, which will be distributed in New Hampshire would be administered, but on Feb. 25, Governor Sununu released details on the program. 

The New Hampshire Emergency Rental Assistance Program (NHERAP) will be administered by New Hampshire Housing Finance Authority (NHHFA), in collaboration with GOFERR. NHHFA will work with the five regional Community Action Partnerships (CAPs) that will accept and process applications and payments for the program.

“This program will open up doors of opportunity and help New Hampshire families who have struggled through this pandemic,” said Governor Chris Sununu in a statement. “We worked hard to open up as many channels of eligibility as possible so that no one struggling has to worry about making rent or keeping their lights or heat on.”

Rental assistance bill is a ‘win-win’ for landlords and tenants

Elissa Margolin, Director of Housing Action NH, an advocacy group focused on affordable housing, said the relief will provide important stabilization during a challenging time.

“When tenants cannot pay rent and landlords cannot pay mortgages, you end up with challenges not only to the economy but to people’s safety,” Margolin said. “So, having stabilization is really important when you’re making sure people have a home to stay in or to keep the economy going. The bill provides a significant amount for rent relief.”

At the beginning of December, around 12.4 million adult renters reported that being behind on their rent payments, according to the Center on Budget and Policy Priorities (CBPP).

The funds for the most recent program can be used for back rent and overdue utility payments from the start of the pandemic, as well as future bills. Renters will be eligible for relief if their household income is below 80 percent of the area median income (which varies by county and household size), and someone living there has qualified for unemployment benefits; lost part of their income or experienced financial hardship because of the pandemic; or can show that they are at risk of losing their home.

In 2020, the area median income for one person, according to HUD’s income limit area for Merrimack County, was $87,900. 

Landlords and utility companies can be paid directly by state and local governments if tenants have signed off on the application. If landlords refuse the aid, renters can apply and receive the funds and then pay their landlords. Households are eligible for 12 months of assistance but may receive up to 15 months if needed to stay in their home. New with this bill, according to housing experts, is that it allows landlords to initiate the process of receiving rental assistance (this was not the case the last time around), though they say tenants will need to sign on to the process. 

According to Margolin, this could be helpful with tenants who are so put off by the paperwork of applying that they don’t do so.

“Landlords will be permitted to apply on behalf of tenants, which was not the case with the last relief program. The tenants must cosign, and it gives an active role to landlords in ensuring tenants can access these new resources.”

Elliot Berry, NH Legal Assistance Managing Attorney and Housing Project Director, says the rental assistance bill is “clearly a win-win.”

“The tenants aren’t going to get the money for any purpose other than paying their rent or utilities and the tenants’ ability to repay what they owe during the pandemic is all to the benefit of the landlord,” he said. “And the legislation allows the landlord to initiate the process. On the flip side, there have been times when any given landlord would have no desire to participate in the program. In such cases, this legislation will enable program administrators to pay the money to the tenant so the tenant can then offer a normal payment and you don’t need the landlord’s participation or consent.”

Another difference with this program is the timeframe in which the money must be used.  

“With the last program we had a short period of time initially to use the money,” Margolin said. “This $200 million we can spend over the next two years. It’s nice because we can really implement a program thoughtfully and make sure it gets out to people who need it.”

Alleviating some of the pressure on landlords and tenants prior to the distribution of rental assistance funds has been one goal for the New Hampshire Circuit Court.  Through its Office of Mediation and Arbitration, the court created a pilot project to resolve landlord-tenant disputes through mediation. 

The Emergency Landlord and Tenant Mediation Pilot Project, which began in Feb., will work to reduce the backlog of eviction cases caused by the COVID-19 pandemic, and provide a practical, no-cost alternative to resolving these cases in court.

Working with a trained mediator, landlords and tenants who have filed an appearance with the court will have the opportunity to work out their eviction disputes in an informal setting. The mediation process is entirely voluntary, and agreements reached through mediation may eliminate the need for the parties involved having to appear in court.

“The Circuit Courts have managed an enormous number of cases during the pandemic, but landlord and tenant cases continue to be a concern,” Administrative Judge David King, said. “With the help of trained mediators, we feel both parties will find equitable outcomes and a more timely access to court decisions than is currently possible.”

Affordable Housing Incentives

Incentives for affordable housing production are not contained in the emergency rental fund but are found in a provision within the bill that fixes the non-competitive four percent tax credit. 

Experts in New Hampshire agree that this tax credit is the number one resource for helping to create affordable housing production.

Ben Frost, Managing Director of Policy & Public Affairs at New Hampshire Housing, said fixing the tax credit at four percent is a significant improvement to the existing program which had allowed the credit percentage to float in the past. 

“It will depend on developers, to the extent they’re interested in doing this. To the extent that Congress is considering improvements to the tax credit, then increasing the allocations to states would be helpful because we’ve seen with corporate tax returns, there is less of an appetite for tax credits among investors. So increasing the allocation would help to cover the decreasing investment interest. To the extent homeowners and renters have additional resources to pay bills, it will help.” 

Affordable housing setback

A separate affordable housing bill was tabled on Feb. 25 by New Hampshire House members. HB 586, supported by Gov. Chris Sununu and affordable housing advocates, contained proposals encouraging town zoning boards to build up affordable housing stock.

The House narrowly moved to table the bill with a margin of 175-172.

Rep. Marjorie Porter, a Hillsborough Democrat, expressed disappointment over the tabling in a statement.

“Our constituents across the state were already struggling to find affordable housing, and the economic shockwaves caused by the pandemic have only intensified this problem,” Porter said. “It is extremely disappointing that House Republicans would buck the governor, their own caucus members, and most importantly their constituents to sideline this bill.”

HB 586 was part of the New Hampshire Council on Housing Stability Council’s Report and Action Plan recommendations to the Governor last December. 

“The bill represents years of engagement, education, and compromise,” Margolin said in a statement from Housing Action NH. “Governor Sununu’s housing task force crafted proposals that would help incentivize the market while respecting local control. Opponents today claimed that the bill needed work, but a long list of commissions, task forces, and legislative subcommittees have already worked the proposals in this bill for a decade.”

Stephanie Savard, Chief External Relations Office for Families in Transition and Director of the New Hampshire Coalition to End Homelessness, in Concord, agrees that while a rental relief program is crucial to ensure people won’t lose their homes, the long-term goal is affordable housing. 

The tabling of HB586 while in the midst of a housing crisis, Savard says, causes a “significant delay of such important tools to incentivize developers and regions to bring new housing solutions to our communities.”

“We need affordable housing. We don’t want people to live in survival mode, but to live comfortably so they can afford childcare, health care, food, instead of worrying about that, or their rent. The governor’s Council on Housing Stability, the policy recommendations and program recommendations—I feel he put that together because he wants to hear what the changes are that we can make, both easy and long-term.”

The costs of keeping people sheltered and safe

Martha Stone, executive director of Crossroads, member of the Governor’s Council for Housing Stability, and part of Housing Action New Hampshire, says the emergency rental relief program provides a generous amount of funding. But she, like Savard, has serious concerns with the cost of affordable housing in the state. 

“We can provide safe emergency shelter. We can provide case management. We are skilled at connecting people to the supports they need, not just housing. But once we’ve helped someone stabilize, the biggest challenge we face is the lack of affordable housing to have them move into. Even people who are employed cannot typically afford a market-rate apartment.”

In Portsmouth, where Crossroads is located, there is a one percent vacancy rate, and Stone says a healthy rate is five percent. 

The median cost of a two-bedroom apartment in Rockingham County is $1623, according to a 2020 report by the New Hampshire Housing Finance Authority. This represents a 28 percent increase in cost since 2015.   

Across the state, there is a shortage of rental homes that are affordable and available to extremely low-income households (ELI). These include households whose incomes are at or below the poverty guideline or 30% of their area median income (AMI).

Many of these households are severely cost-burdened, spending more than half of their income on housing.

According to the National Low Income Housing Coalition’s website there is a deficit of 23,983 rental units affordable and available for extremely low-income renters, of which there are 39,925. 

Crossroads owns its own shelter property plus one apartment building with 12 units of affordable housing.

Helping those with rental assistance, Stone says, involves more than providing them with money. Many tenants become intimidated by the process itself, which involves gathering the required documentation. One way to alleviate this difficulty is through case management. 

“I think it’s fair to say some people could be intimidated by the process of having to gather the required documentation. Having someone to guide them is useful.”

Yet, with the high prices of rental units in New Hampshire, combined with a low occupancy rate, Stone says trying to assist someone to get a rental unit—especially when they have a poor rental history—is extraordinarily difficult. 

And this lack of affordable housing affects the ability to house those in immediate need of shelter for shelters like Crossroads House that are running at or near operating capacity.

“This (stimulus money) is helpful in helping people if they’re already housed. But we need (to create more affordable housing) because that is also connected to the backlog in the emergency shelter system,” Stone said. “We could free up more shelter beds if we could more quickly move people into permanent housing.”

Most shelters today, Stone says, are already operating at less than capacity because of the pandemic. Typically, Crossroads serves more people in the winter months. Last year they served 120 in March while this year they are only able to serve 85. 

“To meet CDC guidelines, we had to change. We had to keep people safe, but we’re serving fewer people.”

Being homeless, she says, “is a huge risk to one’s health.”

The Housing Partnership is a non-profit organization that provides rental housing to low-income households in the Seacoast region of New Hampshire and Southern Maine. While the organization’s mission is to provide high-quality housing for families who can’t afford market rent, they are also an organization, like Cross Roads, that maintains properties.

Executive Director, Marty Chapman, said many of the residents work in sectors of the economy—food service, retail, hospitality—that were frozen by the pandemic. 

“While the Housing Partnership’s mission as a non-profit is to provide high-quality housing to families who can’t afford market rents, we also of course must be able to maintain our properties in sound financial condition for the benefit of all residents. The decline in rental revenue caused by the pandemic has created economic uncertainty for both our housing portfolio and the organization as a whole.”

Chapman said the number and length of delinquent lease payments has increased steadily during the pandemic along with a corresponding number of residents seeking financial assistance or forbearance. 

“While the various forms of federal and state assistance have provided a temporary measure of support, we see clear anecdotal evidence that the restructuring of the pandemic economy is having a long-term impact on the low-income households we serve,” he said. 

Chapman referred to Governor Sununu’s announcement of the New Hampshire Emergency Rental Assistance Program (“NHERAP”) as “welcome news.” 

“The fact that the program will provide assistance for both past and future obligations is particularly important, because it removes the immediate threat of housing instability while also providing a runway for families to adapt to employment challenges in a post-pandemic economy,” he said.

For a list of CAP agencies serving local communities in New Hampshire visit: https://www.capnh.org/cap-lookup.


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About this Author

Scott Merrill

Scott Merrill is Editor of Publications for the New Hampshire Bar Association.